1
Check the installer is properly accredited
Ask for the installer’s MCS details and confirm they belong to a recognised consumer protection scheme such as RECC or HIES.
A genuine installer should be comfortable sharing this information.
2
Look for real installation evidence
A trustworthy company should be able to show photos of real jobs, local examples, and the equipment they regularly install.
Case studies are far more useful than generic marketing claims.
3
Read reviews properly
Don’t just look at the star rating. Read the newest reviews first and look for details such as panel quantity, inverter brand,
battery type, installation dates, and whether the customer mentions aftercare.
4
Ask who will actually do the work
Some companies generate leads and subcontract the installation. Ask directly who will survey, install, commission, and issue the handover paperwork.
The answer should be clear.
5
Check the paperwork before you commit
A proper quote should set out system size, panel and inverter models, battery details where relevant, warranty terms, and what is included.
Make sure you know exactly what you are buying.
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Bonus check: ask sensible technical questions
Ask about expected generation, battery usability, DNO notification, roof layout, monitoring, and future maintenance. Good installers welcome technical questions.